Multifactor authentication (MFA) enhances security and protects your Single Sign On profile from unauthorized access. You’ll receive a notification email any time MFA has been added or changed.
You’ll be prompted to enter an MFA code when:
- Logging into the shared dashboard
- Resetting password via the Forgot password? feature
- Unlocking account after too many password attempts
- Updating information on the Settings page
To use Okta Verify for MFA, you must first install the Okta Verify app on your mobile device (for Android devices from the Google Play store or for iPhone devices from the App Store).
In this article:
- Enrolling during sign up
- Enrolling after sign up
- Using authentication
- Disabling authentication
Enrolling during sign up
When prompted to setup multifactor authentication, go to Okta Verify and click Setup.
Select your preferred mobile device (either iPhone or Android) and click Next.
If you haven’t already done so, install the Okta Verify app on your mobile device (for Android devices from the Google Play store or for iPhone devices from the App Store).
Launch the Okta Verify application on your mobile device, click the + icon to add a new account, if prompted to “Choose account type” click Other, then click Scan a QR code and focus the camera on the QR code displayed in your web browser within the frame shown on your mobile device screen.
You’ll automatically return to the list of enrolled and available MFA methods, where you can optionally choose to setup additional MFA methods, or click Finish to continue.
Enrolling after sign up
From the Shared Dashboard, click SETTINGS in the upper right area.
A new tab will open in your web browser for a settings page hosted on oktapreview.com where you can view and edit your Single Sign On profile.
In the Extra Verification section (you may need to scroll down to see it) go to Okta Verify and click Set up.
On the next page click Setup.
Select your preferred mobile device (either iPhone or Android) and click Next.
If you haven’t already done so, install the Okta Verify app on your mobile device (for Android devices from the Google Play store or for iPhone devices from the App Store).
Launch the Okta Verify application on your mobile device, click the + icon to add a new account, if prompted to “Choose account type” click Other, then click Scan a QR code and focus the camera on the QR code displayed in your web browser within the frame shown on your mobile device screen.
Once you’ve successfully enrolled you’ll automatically return to the settings page.
Using authentication
You’ll be prompted to enter an MFA code when:
- Logging into the shared dashboard
- Resetting password via the Forgot password? feature
- Unlocking account after too many password attempts
- Updating information on the Settings page
When prompted to use MFA, select the Okta Verify option (it will be selected by default if you haven’t enrolled in any other MFA methods). You can choose to receive a push notification, or alternatively enter a 6 digit code displayed in the Okta Verify app. You can optionally choose to have a push notification sent automatically when using the Okta Verify method in the future, and to not challenge you on the device you’re using for the next 12 hours.
When ready, click Send Push to send a push notification to your enrolled mobile device (or click Or enter code, then enter the code displayed in the Okta Verify app and click Verify).
On your mobile device, click Yes, it’s me to complete verification.
Disabling authentication
From the Shared Dashboard, click SETTINGS in the upper right area.
A new tab will open in your web browser for a settings page hosted on oktapreview.com where you can view and edit your Single Sign On profile.
In the Extra Verification section (you may need to scroll down to see it) go to Okta Verify and click Remove.
In the pop-up window click Yes.
Once you’ve successfully removed Okta Verify you’ll automatically return to the settings page.
