Multifactor authentication (MFA) enhances security and protects your Single Sign On profile from unauthorized access. You’ll receive a notification email any time MFA has been added or changed.
You’ll be prompted to enter an MFA code when:
- Logging into the shared dashboard
- Resetting password via the Forgot password? feature
- Unlocking account after too many password attempts
- Updating information on the Settings page
We recommend SMS or Authenticator apps instead of email when possible to add an extra layer of complexity to your account security.
In this article:
- Enrolling during sign up
- Enrolling after sign up
- Using authentication
- Disabling authentication
Enrolling during sign up
When prompted to setup multifactor authentication, go to Email Authentication and click Setup.
Click Send me the code to receive an email with a 6 digit verification code. Enter the code from the email and click Verify.
You’ll automatically return to the list of enrolled and available MFA methods, where you can optionally choose to setup additional MFA methods, or click Finish to continue.
Enrolling after sign up
From the Shared Dashboard, click SETTINGS in the upper right area.
A new tab will open in your web browser for a settings page hosted on oktapreview.com where you can view and edit your Single Sign On profile.
In the Extra Verification section (you may need to scroll down to see it) go to Email Authentication and click Set up.
On the next page click Setup.
Click Send me the code to receive an email with a 6 digit verification code. Enter the code from the email and click Verify.
Once you’ve successfully enrolled you’ll automatically return to the settings page.
Using authentication
You’ll be prompted to enter an MFA code when:
- Logging into the shared dashboard
- Resetting password via the Forgot password? feature
- Unlocking account after too many password attempts
- Updating information on the Settings page
When prompted to use MFA, select the Email Authenticator option (it will be selected by default if you haven’t enrolled in any other MFA methods).
When ready, click Send me the code to receive an email with a 6 digit verification code. Enter the code from the email and click Verify.
Disabling authentication
From the Shared Dashboard, click SETTINGS in the upper right area.
A new tab will open in your web browser for a settings page hosted on oktapreview.com where you can view and edit your Single Sign On profile.
In the Extra Verification section (you may need to scroll down to see it) go to Email Authentication and click Remove.
In the pop-up window click Yes.
Once you’ve successfully removed Email Authentication you’ll automatically return to the settings page.
