Multifactor authentication (MFA) enhances security and protects your Single Sign On profile from unauthorized access. You’ll receive a notification email any time MFA has been added or changed.
You’ll be prompted to enter an MFA code when:
- Logging into the shared dashboard
- Resetting password via the Forgot password? feature
- Unlocking account after too many password attempts
- Updating information on the Settings page
SMS MFA sends a text message with a 6 digit verification code to your mobile device, which you enter for verification.
Enrolling during sign up
When prompted to setup multifactor authentication, go to SMS Authentication and click Setup.
Enter your phone number for the text message verification code (the default country selection is United States, but Canadian phone numbers will work with either United States or Canada selected) and click Send code.
You’ll receive a text message with a 6 digit verification code. Enter the code and click Verify.
You’ll automatically return to the list of enrolled and available MFA methods, where you can optionally choose to setup additional MFA methods, or click Finish to continue.
Enrolling after sign up
From the Shared Dashboard, click SETTINGS in the upper right area.
A new tab will open in your web browser for a settings page hosted on oktapreview.com where you can view and edit your Single Sign On profile.
In the Extra Verification section (you may need to scroll down to see it) go to SMS Authentication and click Set up.
On the next page click Setup.
Enter your phone number for the text message verification code (the default country selection is United States, but Canadian phone numbers will work with either United States or Canada selected) and click Send code.
You’ll receive a text message with a 6 digit verification code. Enter the code and click Verify.
Once you’ve successfully enrolled you’ll automatically return to the settings page.
Using authentication
You’ll be prompted to enter an MFA code when:
- Logging into the shared dashboard
- Resetting password via the Forgot password? feature
- Unlocking account after too many password attempts
- Updating information on the Settings page
When prompted to use MFA, select the SMS Authentication option (it will be selected by default if you haven’t enrolled in any other MFA methods).
When ready, click Send code. You’ll receive a text message with a 6 digit verification code. Enter the code and click Verify.
Disabling authentication
From the Shared Dashboard, click SETTINGS in the upper right area.
A new tab will open in your web browser for a settings page hosted on oktapreview.com where you can view and edit your Single Sign On profile.
In the Extra Verification section (you may need to scroll down to see it) go to SMS Authentication and click Remove.
In the pop-up window, click Yes.
Once you’ve successfully removed SMS Authentication you’ll automatically return to the settings page.
