Multifactor authentication (MFA) enhances security and protects your Single Sign On profile from unauthorized access. You’ll receive a notification email any time MFA has been added or changed.
You’ll be prompted to enter an MFA code when:
- Logging into the shared dashboard
- Resetting password via the Forgot password? feature
- Unlocking account after too many password attempts
- Updating information on the Settings page
To use Google Authenticator for MFA, you must first install the Google Authenticator app on your mobile device (for Android from the Google Play store or for iPhone devices from the App Store).
In this article:
- Enrolling during sign up
- Enrolling after sign up
- Using authentication
- Disabling authentication
Enrolling during sign up
When prompted to setup multifactor authentication, go to Google Authenticator and click Setup.
Select your preferred mobile device (either iPhone or Android) and click Next.
To use Google Authenticator for MFA, you must first install the Google Authenticator app on your mobile device (for Android from the Google Play store or for iPhone devices from the App Store).
Launch the Google Authenticator application on your mobile device, click the + icon to add a new account, then click Scan a QR code and focus the camera on the QR code displayed in your web browser within the frame shown on your mobile device screen.
In your web browser, click Next, enter the 6 digit code displayed in the Google Authenticator app, and click Verify.
You’ll automatically return to the list of enrolled and available MFA methods, where you can optionally choose to setup additional MFA methods, or click Finish to continue.
Enrolling after sign up
From the Shared Dashboard, click SETTINGS in the upper right area.
A new tab will open in your web browser for a settings page hosted on oktapreview.com where you can view and edit your Single Sign On profile.
In the Extra Verification section (you may need to scroll down to see it) go to Google Authenticator and click Set up.
On the next page click Setup.
Select your preferred mobile device (either iPhone or Android) and click Next.
To use Google Authenticator for MFA, you must first install the Google Authenticator app on your mobile device (for Android from the Google Play store or for iPhone devices from the App Store).
Launch the Google Authenticator application on your mobile device, click the + icon to add a new account, then click Scan a QR code and focus the camera on the QR code displayed in your web browser within the frame shown on your mobile device screen.
In your web browser, click Next, enter the 6 digit code displayed in the Google Authenticator app, and click Verify.
Once you’ve successfully enrolled you’ll automatically return to the settings page.
Using authentication
You’ll be prompted to enter an MFA code when:
- Logging into the shared dashboard
- Resetting password via the Forgot password? feature
- Unlocking account after too many password attempts
- Updating information on the Settings page
When prompted to use MFA, select the Google Authenticator option (it will be selected by default if you haven’t enrolled in any other MFA methods).
Launch the Google Authenticator application on your mobile device to view the 6 digit verification code, and in your web browser enter the code displayed in the Google Authenticator app, and click Verify.
Disabling authentication
From the Shared Dashboard, click SETTINGS in the upper right area.
A new tab will open in your web browser for a settings page hosted on oktapreview.com where you can view and edit your Single Sign On profile.
In the Extra Verification section (you may need to scroll down to see it) go to Google Authenticator and click Remove.
In the pop-up window click Yes.
Once you’ve successfully removed Google Authenticator you’ll automatically return to the settings page.
