CI Direct Investing is a registered Portfolio Manager across Canada and regulated by the securities commissions of each province. You can and should confirm this by checking our registration with the Canadian Securities Administrators. Additionally, all your assets are held in trust with one of our custodians, which are all well recognized financial institutions and members of the Investment Industry Regulatory Organization of Canada (IIROC). All of our custodians are Canadian custodians under applicable securities laws and members of the Canadian Investor Protection Fund (“CIPF”) which provides protection for your accounts in case of the custodians’ insolvency for up to $1 million per account type.

Investment Industry Regulatory Organization of Canada (IIROC) Documentation

How IIROC protects investors
How-IIROC-protects-investors.pdf

Making a Complaint: A Guide for Investors
Making a Compliant - A Guide for Investors.pdf

How Can I get My Money Back? A Guide for Investors
IIROC_How_Do_I_Get_Money_Back_Brochure_en.pdf