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Who is Credential Securities Inc.?

Credential Qtrade Securities Inc. (Credential) is one of CI Direct Investing's custodians, which means they are one of the institutions which holds our client's assets. As a member of IIROC and CIPF, your accounts are secure, segregated and protected for up to $1,000,000.

When you open an account with us you will also be asked to open an account with one of our custodians which CI Direct Investing manages on your behalf. The account and assets within will always be owned by you and can only be transferred to and from your own bank account.

Credential Documentation

Account Agreement & Disclosure Document
English: CPM_AADD.PDF | French: CPM_AADD_fr.pdf

Guide d'interprétation du relevé
Guide d'interprétation du relevé.pdf

Registered Account Beneficiary & Contingent Beneficiary Designation

Investment Industry Regulatory Organization of Canada (IIROC) Documentation

How IIROC protects investors

Making a Complaint: A Guide for Investors
Making a Compliant - A Guide for Investors.pdf

How Can I Get My Money Back? A Guide for Investors

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